You can easily book a cleaning service by filling out the "Request a Quote" form on our website, or by contacting us directly via our social media platforms or email. We'll provide you with all the details and confirm your appointment within 15-30 minutes during office hours.

No, you don’t need to be home during the cleaning. If you prefer, you can provide us with access instructions, and we’ll take care of the cleaning while you're away. We prioritize security and trust, so your home will be in safe hands.

Yes! We use non-toxic, eco-friendly cleaning products that are safe for both pets and children. Our products are designed to be effective without exposing your family to harmful chemicals.

The time required for cleaning depends on the size of your home and the level of cleaning needed. On average, a standard cleaning takes between 1.5 to 3 hours. We’ll provide an estimated time when you book your service.

Yes! We offer weekly, bi-weekly, or monthly recurring cleaning services to fit your needs. Regular cleanings ensure your home stays fresh and tidy, and we offer discounts for recurring customers.

Absolutely! We understand every home is unique. You can customize your service by letting us know if you need extra attention in specific areas or if you have special requests. We’re happy to tailor the cleaning to suit your needs.

We strive for 100% customer satisfaction. If you’re not happy with the cleaning, simply let us know within 24 hours, and we’ll come back to address the issue at no additional charge.

Yes, we offer window cleaning as both an add-on service and as a standalone service. Our standard cleaning includes cleaning windows from the inside, but if you'd like exterior window cleaning or a full window cleaning service, simply let us know when booking, and we’ll tailor it to your needs

For the best results, please pick up any personal items or clutter before we arrive. If there are any areas that need special attention, such as pet areas or high-traffic spots, just let us know when you schedule your cleaning.

Yes, we offer cleaning services for both residential and commercial spaces. Whether it's a small office or a larger commercial building, we can provide customized cleaning services tailored to your needs.

We aim to send the same cleaning professionals to your home for consistency, but depending on scheduling and availability, you may occasionally have a different cleaner. Rest assured, all our team members are trained and vetted to meet our high standards.

We understand that life happens, and we do our best to accommodate last-minute bookings. However, availability may vary, so we recommend scheduling as far in advance as possible to guarantee your preferred time.

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other clients.

We do not charge extra specifically for pet-related cleaning; however, if additional time or special cleaning equipment is required (such as heavy pet hair removal or pet stain treatment), there may be a slight adjustment to the cost.

If your pets are at home during the cleaning, we ask that they be kept in a safe space away from the cleaning area. Our team is trained to work around pets and will make sure to respect their space.

A standard cleaning is perfect for regular maintenance, while a deep cleaning is recommended if your home hasn’t been cleaned in a while or needs extra attention. Deep cleaning includes detailed cleaning of all areas, including behind appliances, inside cabinets, and baseboards. If you're unsure, we can help you decide which service is right for you!

We bring all the necessary cleaning supplies and equipment. If you have any preferences for specific products or tools, feel free to let us know in advance, and we’ll do our best to accommodate.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment systems. Payment is typically processed after the cleaning is completed.

Yes! We offer discounts for first-time customers, referrals, and recurring cleaning services. Be sure to check our promotions page or contact us directly to find out about the latest offers.